Our steps
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Meet with you to assess your current system design. Help you identify the positives and the areas that you would like to improve.
Design a prioritized plan to help you meet your goals.
In a timely fashion, implement and maintain the design changes.
Experience
With over 15 years of experience, with all types and sizes of businesses, we will help you quickly identify your needs and implement solutions.
Advantages
Keep staff operational and avoid significant indirect costs and lost productivity associated with unscheduled downtime. Keep current and protect your investment in technology.
Strategy
Proactive not reactive. Provide a safe and reliable foundation for your business to excel.
About
Our company ProacTEK - Proactive Technology Solutions is based in Markham, Ontario. We service the Greater Toronto Area and specialize in auditing existing networks, and then developing strategies to address any shortcomings that are discovered. Over the past 15 years we have seen the large costs associated with responding to failures as they occur. In addition to the direct costs incurred while repairing the failing parts, there are often significant indirect costs in terms of lost productivity and downtime. It is for this reason that we have founded our company with an emphasis on providing proactive attention to our clients. Together we will work to ensure that as many problems as possible are resolved before they even occur.
Services
- Provide I.T. support for firms of various sizes, from 2 to 120 users
- Audit of existing network design, backup strategies and computer systems
- Develop robust and resilient data backup strategies
- Provide assistance specifying, sourcing and implementing new equipment (i.e. servers, workstations, laptops, projectors, video conference equipment, etc)
- Manage and support servers both internal and hosted
- Support internal or external email hosting
- Optimization of over-all network functionality and performance
- Connect remote offices / remote access / mobile
- Integration of smartphones
- Software licensing requirements
- Printers, plotters, scanning
- Negotiate with Internet and Phone Providers
- Phone system management and facilitate changing to a VoIP phone system with significant added features and cost savings